Alibaba Group has chalked up ¥213.5bn (£23.81bn) of gross merchandise volume (GMV) on its annual 11 November Singles Day Shopping…
In this edition of Weekly Focus APAC: Singapore Shoppers Want Unified Retail Experiences; Indonesia Sets Up Shop on Tmall; APAC…
Singapore shoppers want the flexibility to choose between online and offline platforms when they buy goods and services, but most…
In this edition of Weekly Focus APAC: Tencent Joins JV to Drive Grocery Retail Business in Chinese City; SEA Centennial…
Once seen as 'cost centres', customer call centres now play an important role in not only helping online retail brands…
This week, Grab and Fave have formed a new partnership that aims to grow the companies' online platforms and services…
Digital platforms are empowering brands to widen their customer reach and sales channels, but they must tap the right tools…
QR codes have emerged as a popular tool to facilitate mobile payments, but their potential goes beyond enabling transactions and…
Retailers looking to understand why customers choose not to purchase certain products should analyse in-store data to identify potential association…
This week, JD.com unveils a new blockchain platform that it says is aimed at helping companies access and develop their…