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Customer Experience Archives - Page 9 of 12 - ExchangeWire.com

Customer Experience

Create Unified Tech Platform to Make Data Visible: Q&A with Kevin Carl, Radisson Hotel Group

Perplexed by the lack of a single global view of its available space inventory, Radisson Hotel Group began drawing the…

7 years ago

Brands Must Look Beyond Summer Romances & Prioritise Meaningful Customer Relationships

Why is engaging with customers through digital marketing comparable to online dating? Writing exclusively for ExchangeWire, Tom Byrne, SVP agency services,…

7 years ago

Over-Reliance on the Bidstream Is Failing Retailers Looking to Make the Most of Location-Based Advertising

Today, using location data as part of ad campaigns is the norm for most retailers – and for good reason.…

7 years ago

TWG Tea Balances Need to Be Omnichannel, Whilst Remaining a Luxury Brand

TWG Tea is looking to build out an omnichannel e-commerce site with the aim to offer free shipping across all…

7 years ago

Weekly Focus: Alibaba to Overshadow Chinese Competition with 58.2% Market Share

This week, China's top 10 e-commerce players have been unveiled and are expected to account for more than 85% of…

7 years ago

Singapore Traditional Retail Not Dead, Just Lacking Imagination

Traditional retail has been on a dismal track in Singapore, with stores closing and global brands leaving the market, but…

7 years ago

Weekly Focus: Grab Introduces Grocery Delivery Service & Opens Platform for Third-Party Services

This week, ride-sharing operator Grab has further expanded its offerings to include grocery delivery as well as unveiled a suite…

7 years ago

APAC Retail Platforms Seek Deeper Partnerships as Data Role Widens

With the role of data increasingly important, and access closely guarded, Asia-Pacific e-commerce platforms and retailers want deeper partnerships where…

7 years ago

Consumers Want Benefits from Data Sharing; Video Is Key for App-Install Success

ExchangeWire rounds up some of the biggest stories in the European digital advertising space. In this week’s edition: Consumers Want…

7 years ago

GDPR Signals Need for APAC Firms to Evolve Data Strategy

The General Data Protection Regulation (GDPR) may be up and running for over a month now, but businesses in Asia-Pacific…

7 years ago