In this edition of Weekly Focus APAC: JD.com Launches Smart Logistics Lab & Parcel Delivery Service; Lazada Singapore Customers Can…
Once seen as 'cost centres', customer call centres now play an important role in not only helping online retail brands…
This week, online marketplace Honestbee has opened up a dining-cum-grocery store in Singapore that is closely integrated with modern technologies…
Thanks to the advances in location technologies, it is possible to know which visitors to a retailer’s store have seen…
This week, Chinese e-commerce giant JD.com has officially launched an e-commerce site in Thailand alongside local retail group, Central Group.…
Digital platforms are empowering brands to widen their customer reach and sales channels, but they must tap the right tools…
Lazada is banking on data to help retailers offer better a shopping experience on its e-commerce platforms and, hence, drive…
This week, JD.com has teamed up with several hotels to showcase its technologies and marketplace products, enabling guests to purchase…
QR codes have emerged as a popular tool to facilitate mobile payments, but their potential goes beyond enabling transactions and…
Retailers looking to understand why customers choose not to purchase certain products should analyse in-store data to identify potential association…