Zeotap CDP & DOUGLAS to Enhance Omnichannel Customer Experience

Zeotap, the easy, secure, and impactful customer data solutions provider, is proud to announce that DOUGLAS, Europe’s number one omnichannel premium beauty destination, has selected Zeotap CDP to elevate its customer engagement and orchestrate touchpoints efficiently through various channels. This partnership is part of DOUGLAS’ strategy of putting customers at the heart of its activities and to enhance the omnichannel customer journey across stores and e-commerce. 

Zeotap CDP’s best-of-breeds platform empowers DOUGLAS to build comprehensive 360-degree customer profiles. By seamlessly aggregating data from various sources and dismantling data silos, the brand can efficiently identify and re-engage customers. By harnessing Zeotap CDP's capabilities, DOUGLAS aims to meet their crucial need to unify touchpoint orchestration on an omnichannel level and enhance customer engagement, delivering top-tier experiences. 

"We are excited to welcome DOUGLAS as our customer," says Tibor Stefan, chief revenue officer at Zeotap. "This collaboration further validates the effectiveness of our platform in helping industry leaders achieve their customer engagement goals." 

"We believe that Zeotap CDP is the perfect partner to help us unlock the power of data and to thus offer our customers a better, more engaging, and custom-tailored shopping experience," says Yves Dupont, director projects & engineering at DOUGLAS. 

For more information regarding the partnership, watch the video interview here with Jessica Wegner, VP of new business & retail media at DOUGLAS.