OneTrust Announces Emily McEvilly as First Chief Customer Officer

OneTrust have announced Emily McEvilly is joining the company as their first chief customer officer, effective from 1st March.

McEvilly brings over 25 years of deep experience focused on customer success at leading technology companies, delivering seamless and impactful customer journeys. In this role, McEvilly will report directly to the CEO and drive customer success and adoption of OneTrust’s trust platform across privacy, GRC, ethics, and ESG.

McEvilly joins OneTrust from Workday, a leader in enterprise cloud applications for finance and human resources, where she served in various strategic roles during an 11-year tenure at the company. Most recently, she served as Workday’s first chief customer officer, building the customer experience organisation to help customers realise the total value of the Workday platform in navigating the changing world of work. Before Workday, McEvilly held consulting, sales, and customer service roles at Oracle and Accenture.

At OneTrust, McEvilly will build upon the company’s deep commitments to customer experience, adoption, education, and success. She will join a committed global team of consultants, trainers, implementation experts, and customer success advocates to help customers overcome challenges and tackle new opportunities building competitive trust programs on OneTrust.

“OneTrust is building the category-defining enterprise technology platform to operationalise trust,” said Kabir Barday, OneTrust CEO.

“Customers embarking on this journey are uniting privacy, GRC, ethics, and ESG in one platform to make trust a competitive advantage. Our customers need strong programmes and champions to help them bring these teams together and drive transformational change. Emily is a seasoned, customer-centric technology veteran who will make this a reality for our customers. We’re honoured to bring one of the most accomplished and respected chief customer officers to OneTrust to help deliver better outcomes for our customers.”

“I’ve dedicated my career to customer success at some of the world’s most transformational technology companies, and it’s clear that OneTrust’s customers have an incredible opportunity to ignite powerful change and build trust,” said Emily McEvilly, OneTrust’s incoming chief customer officer.

“I’m excited to join this team of customer-obsessed technology experts who serve our rapidly expanding customer base. Together, through our platform solution, we will continue helping customers put trust at the centre of their business while preparing them for the ever-changing business landscape.”